"ASU alert system passes a real-life test"
"Thankfully, the presence of a gunman (now revealed to be hoax) near
the
Appalachian State campus Monday ended with no injury and no violence.
"It could have been so much worse but the fake incident did have a
positive side in that it provided the university with a real-life
chance to deploy its lockdown system.
"Following the (now false) report of the gunman, who fled from a Hill
Street apartment near the Holmes Convocation Center, campus officials
declared the lockdown and sealed off campus in a professional manner
which should be commended.
"Within minutes, faculty, students, staff and the general public were
made aware of the “threat” without relying on scare tactics or any
whiff of fear-mongering.
"Ironically, Monday’s incident happened on the same day ASU police
chief
Gunther Doerr announced the addition of a new wireless, emergency-alert
notification service.
"The service, Appstate-Alert, will allow officials to send emergency
messages using text messaging, e-mail and voice mail. The service is
explained, as well as a convenient timeline explanation of alerts at
the university’s emergency Web site (www.emergency.appstate.edu). The
site provides user-friendly instructions covering an impressive amount
of contingencies. Someone at ASU takes preparedness pretty seriously.
"That’s not to say there’s not room for improvement.
"If
officials could have done anything better, it would have been to
inform the public about the nature of then apparent crime — that the
alert spawned from a bumbled burglary attempt, not a crazed shooter on
a rampage. All the public knew was that a gunman had allegedly been
sighted. They didn’t know why he was armed. There are also
reports of
some miscommunication around campus buildings but again, the lockdown
seemed to be handled smoothly overall.
"Although it’s a shame that the system was apparently misused, the cold
reality is that the same possibility of a campus shooting like last
year’s deadly attack at Virginia Tech or the more recent one at
Northern Illinois also exists in our mountain town.
"It’s nice to know ASU takes these incidents seriously and is willing
to
respond in a quick, effective manner — with a slight learning curve —
using all available technology.